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Fabric Samples
All images represent our products to the best of our ability within the limits of the Internet and Computer Graphic settings. We will gladly send our customers fabric swatches to preview colors and designs. These are available for most of our products. Email us your mailing address and which designs you would like to see.
Return Policy:
Customer satisfaction is our top priority. If, for any reason, you are not satisfied with the item(s) you purchased, please contact us within 14 days of receipt. If we are unable to resolve the issue, you may return the item in its original condition.
Non Returnable
Shower curtains, 18" bedskirts, waterbed items, cut yardage and trims, Sheets cannot be returned if they have been opened. Custom made bedspreads and Bridal Satin are not returnable.Any Item that has been used will be returned to the customer at their expense.Products that are exposed to cigarette smoke are non returnable
Most orders incur a 10% restocking fee.
If Non Returnable items are returned a 50% restocking fee will be applied. Opened Sheets and cut yardage that are returned will not be credited.
All returns must be unused and in original condition and packaging.
Return Instructions:Return Authorization Number
Email us at info@bedtimecomfort.com with your order number to request a Return Authorization number.
Request for return should be made within 10 days of customer receiving an order.
Orders should be returned within 2 weeks of receipt of the goods.
After receipt of an Return Authorization Number, write your name and Authorization Number clearly on the outside of the package and enclose a copy of your invoice. Indicate clearly what you are returning.
Refunds will be issued within 15 working days after the return package has been received and inspected.
A full Refund will be passed less the actual cost of our shipping and handling.
Please return in original packaging as returns which have to be repackaged are subject to a 10% repackaging fee.
Most returned orders will incurr a 10% restocking fee.
Please call our toll free number (800) 246-7451 if you require any information before placing your order.
Please note that we can send fabric samples.
Returning orders should be sent by FedEx, UPS or a Carrier prepaid with tracking facilities so that you can track the package if necessary
Order Cancellation
If you wish to cancel an order please contact us at info@bedtimecomfort.com within 48 hours of placing your order to allow the manufacturers an opportunity to cancel the order before it is cut.
All cut- to-made orders(orders that are not in stock) that are cancelled after 48 hrs can be subject to a 10% cancellation charge.
Transactions/Payments
Please note that all orders are quoted and payments are to be made in American Dollars
Problems Ordering - Please call us to take your order - Toll free (800)246-7451
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